CDR-DATA Corporation signs contract to deliver call accounting services to Panasonic
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Panasonic has selected CDR-DATA
Corporation to deliver call accounting solutions to its offices nationwide.
Matsushita Electric Corporation of America (“Panasonic”) was looking to upgrade its current telemanagement systems in order to provide information immediately to end users and to ensure accuracy in monthly reporting processes. After a thorough needs analysis and review of what was available, it decided on eCDR®, CDR-DATA Corporation’s ASP solution. “Call Accounting is an important part of our management process and we wanted to provide our end users with the latest the market has to offer,” says Martin Campbell, voice operations supervisor for the Panasonic Management Information Technology Services Company unit of Panasonic. “Our top three criteria for a replacement system was the ability to import moves and changes from our current Human resource system, deliver ’as needed’ access to call data from our locations around the country and accurately bill back on the miscellaneous charges associated with providing our services.” “We are eager to provide a smooth transition to our ASP environment for Panasonic,” said Ron Woods, Vice President General Manager of CDR-DATA Corporation. “Our products are designed and perform exceptionally well for multiple sites with various cost allocation scenarios”
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About Panasonic
Based in Secaucus, NJ, Matsushita Electric Corporation of America (“Panasonic”) was established in 1959 and is the principal North American subsidiary of Matsushita Electric Industrial Co., Ltd. (NYSE: MC). Along with its affiliates, Panasonic recorded sales in North America of $9.2 billion during the fiscal year ended March 2000. The company has more than 6,500 employees. Other affiliated operations employ another 21,500 for a total of 28,000 people employed in the Americas. Additional information is available at www.panasonic.com. About CDR-DATA Corporation CDR-Data Corporation consists of a group of professionals with decades of experience in the Telemanagement and IT industry. By using an ASP environment, this team has consistently delivered answers to management's questions of telecommunications usage and allocation. Additional information is available at www.cdrdata.com.
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