Call Accounting, Billing & Telemanagement Solutions
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CDR-Data delivers call accounting and billing solutions for :
Office Business Center, Multi Tenant Service Providers and Universities: Any organization that charges back for telecommunications usage have to make sure of two objectives. The information has to be delivered fast and it has to be correct. Using our services our clients:
Deliver a statement to all of their accounts within 48 hours of the end of the billing cycle.
Create an Ad Hoc statement for clients in real time via the internet.
Manage their telecommunications networks to ensure profitability.
Consistently get the latest versions of software and services without having to dedicate a PC or personnel to the project.
Use our services knowing that we collect, verify and report on any inconsistencies of the raw call data on a daily basis.
Businesses and Organizations: Companies today can no longer depend on a steady stream of increasing sales to remain profitable. They need to manage costs closer than ever before. One of the most important tools needed to accomplish this task is using call accounting data. By using this information managers can:
Pinpoint abuse of telecommunications resources before it becomes a critical issue.
Manage employee’s time on the phone to ensure effectiveness.
Multiple calls to specified numbers may signal that an employee needs to receive more training.
Control equipment inventory for optimum use.
Allocate telecommunications expenses accurately between cost centers and departments for tracking and budgeting purposes.
Provide their line managers the tools they need to manage by exception rather than having to peruse a complete list of phone usage or bills from multiple vendors.
Municipalities and Federal Agencies: Cities, counties and federal agencies are under pressure to deliver more services with fewer resources. By using Communications Accounting these agencies can:
Deliver an accurate report of costs of telecommunications usage down to the department level.
Specify targets and hold users accountable for calls between interoffice agencies.
Show compliance with state and federal guidelines.
Be able to compare local and long distance charges with an agnostic report to ensure vendor’s contract pricing is correct.
Pinpoint abuse of telecommunications resources before it becomes a critical issue.
Have a way to allocate one time charges such as moves and changes, repair or even wireless fees in the same report and General Ledger interface file.
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